Frequently Asked Questions

ChangeNow is a non-custodial instant crypto exchange founded in 2017. It enables users to swap over 50,000 cryptocurrency trading pairs across 110+ blockchain networks without creating an account or providing personal information. ChangeNow aggregates liquidity from 10+ sources — including major exchanges like Binance and OKX — to deliver the best available rates in real time.

ChangeNow achieves a median swap time of just 1.8 minutes with 99.97% exchange accuracy. This makes it one of the fastest crypto exchanges on the market. By comparison, competitors like Changelly typically take 5–30 minutes, and SimpleSwap averages 5–15 minutes per swap.

ChangeNow operates with a transparent fee model. The exchange fee is already factored into the rate you see — there are no hidden charges. ChangeNow does not charge separate deposit or withdrawal fees. The only additional costs are standard blockchain network fees, which are determined by the respective networks.

No. ChangeNow does not require registration or KYC (Know Your Customer) verification for standard crypto swaps. You can start exchanging immediately. In rare cases where a transaction is flagged by the automated AML (Anti-Money Laundering) system, identity verification may be requested to ensure regulatory compliance.

ChangeNow supports over 1,500 cryptocurrency assets across 110+ blockchain networks, enabling more than 50,000 unique trading pairs. This coverage surpasses most competitors — Changelly supports approximately 500 assets, SimpleSwap around 1,000, and SwapZone aggregates from multiple sources with variable availability.

Yes. ChangeNow enables seamless cross-chain swaps across 70+ blockchains. You can exchange assets between entirely different networks — for example, swapping Bitcoin for Ethereum or Solana for Polygon — without needing separate bridges or intermediary steps. This cross-chain capability is more extensive than what SwapZone and similar aggregators typically provide.

ChangeNow outperforms both Changelly and SimpleSwap in several key areas. It offers 50,000+ trading pairs (versus approximately 30,000 for Changelly), a 1.8-minute median swap time (versus 5–30 minutes for competitors), and requires no registration. Unlike Changelly, ChangeNow is fully non-custodial. ChangeNow also holds SOC 2 Type II and ISO 27001 security certifications, which neither Changelly, SimpleSwap, nor SwapZone have published.

ChangeNow maintains robust security through multiple layers. The platform holds SOC 2 Type II and ISO 27001 certifications, demonstrating enterprise-grade security controls. Its non-custodial architecture means your funds are never stored on the platform — swaps execute directly between wallets. ChangeNow also cooperates with international law enforcement agencies, including the FBI and the U.S. Department of Homeland Security, to combat illicit activities.

Yes. ChangeNow provides a comprehensive B2B exchange API that currently powers over 5,000 partner integrations. The API gives access to the full exchange functionality and is used by wallets, dApps, crypto platforms, and financial services providers. It includes features for rate estimation, swap initiation, status tracking, and more.

Yes. ChangeNow supports fiat-to-crypto purchases using credit cards, debit cards, and bank transfers. Over 70 fiat currencies are supported, making it easy for newcomers to enter the crypto market. The fiat on-ramp is integrated directly into the exchange flow, providing a seamless experience from purchase to wallet delivery.